Enterprise Backup and Recovery Services

🎯 Use Case

Traditional backup solutions were not designed for today's threat landscape — where ransomware targets backups in 96% of cyberattacks and recovery failures during a crisis can be catastrophic. Our Rubrik-powered service addresses four critical scenarios across your entire data estate:

• Ransomware resilience — your backups are structurally immutable and air-gapped by design, meaning no attacker, admin or insider threat can encrypt, modify or delete them — regardless of what happens to your production environment.
• Business continuity & disaster recovery — policy-driven orchestrated recovery with near-zero RPO and guaranteed RTO commitments ensures your most critical workloads come back online within contracted timeframes, not hours or days.
• Compliance & data sovereignty — backup encryption with HYOK (Hold Your Own Key) ensures your encryption keys never leave your control, even when backup data is stored in our infrastructure or the cloud — meeting the most stringent regulatory requirements (GDPR, NIS2, HIPAA, PCI-DSS).
• Full workload coverage — from virtual machines and physical servers to databases, NAS, cloud workloads and SaaS applications, a single platform and a single service contract covers your entire environment.

Our solution is architected to fully satisfy the modern 3-2-1-1-0 backup rule across all your workloads and deployment scenarios.The solution enables enterprise cyber recovery, BCP/DRP preparedness being a prerequisite (BIA, MVC).

🛠️ Platform Features

Our platform is based on Rubrik, Gartner Magic Quadrant Leader (6 consecutive years) for enterprise backup and data protection — delivering a unified Zero Trust data security platform that protects every workload across on-premises, hybrid and multi-cloud environments, with built-in ransomware resilience, immutability and cyber recovery capabilities.

Workload Coverage — One Platform for Everything

We protect your entire data estate from a single management console, across all tiers:

• Virtualization — VMware vSphere, Microsoft Hyper-V, Nutanix AHV, Red Hat OpenShift Virtualization; with automated discovery and SLA-based policy assignment across your full VM estate
• Physical servers & databases — Windows, Linux physical servers; Oracle, SQL Server, SAP HANA, MySQL, PostgreSQL, MongoDB and Cassandra — with application-aware, incremental-forever snapshots using native database tools (RMAN, VSS)
• NAS & unstructured data — file-level protection for NAS shares with granular restore and sensitive data discovery
• Cloud workloads — AWS (EC2, RDS, Aurora, DynamoDB, S3), Azure (VMs, SQL, NetApp Files, Stack HCI), GCP — with the same SLA policies and recovery workflows as on-premises workloads
• SaaS — Microsoft 365 (Exchange, SharePoint, OneDrive, Teams), Entra ID, Salesforce, Google Workspace, Dynamics 365 and GitHub

Backup Infrastructure — Flexible Deployment Models

We design and operate your backup infrastructure to match your architecture, budget and recovery requirements:

• On-premises (Rubrik CDM appliance) — purpose-built all-in-one hardware delivering local backup, deduplication, compression and instant recovery — no separate media servers or storage arrays required
• On-premises (ExaGrid appliance) — tiered backup storage with a non-network-facing repository tier and Retention Time-Lock, complementing Rubrik's immutability with an additional hardware-level air gap for maximum ransomware resilience
• Hybrid (Rubrik Cloud) — seamless extension of on-premises backups to AWS, Azure or GCP for offsite retention, long-term archival and cloud-based disaster recovery — without additional tooling or separate cloud backup agents
• Full cloud — cloud-native backup and recovery for organizations without on-premises infrastructure, with Rubrik Security Cloud (RSC) managing all protection policies centrally

Security & Encryption

• All backup data is encrypted both in-flight and at-rest regardless of where it is stored — encryption and immutability are built into the software fabric, not added as configuration options
• HYOK (Hold Your Own Key) — your organization retains full ownership and control of encryption keys stored exclusively within your infrastructure; Rubrik or any cloud provider never has access to key material, satisfying the strictest data sovereignty requirements for regulated sectors
• Immutable, isolated, logically air-gapped backups combined with role-based access controls, advanced encryption and retention locks providing unparalleled confidence in data recoverability
• Zero Trust architecture — no open inbound ports, no root access, no shared admin credentials between backup infrastructure and production environment

Ransomware Detection & Threat Hunting

• AI-powered anomaly detection continuously monitoring backup activity for unusual patterns indicative of ransomware encryption or data exfiltration
• Threat Hunting scanning backup snapshots for known malware indicators, enabling identification of the last clean recovery point before infection
• Sensitive Data Discovery automatically identifying PII, PHI and confidential data within backups — knowing what was exposed before you recover

Recovery — Guaranteed RTO

• Live Mount — instantly mount VMs, databases or files directly from backup snapshots for near-zero RTO, enabling rapid recovery without waiting for full data restoration
• Continuous Data Protection (CDP) — near-zero RPO for mission-critical VMware workloads, seamlessly integrated with Orchestrated Application Recovery for low RTO disaster recovery
• Orchestrated Application Recovery — automated multi-VM failover with dependency mapping, recovery sequencing and automated testing — eliminating manual DR runbooks and human error during a crisis
• Guaranteed RTO commitments — our service SLA includes contractual recovery time guarantees for defined workload tiers, backed by regular recovery fire-drills and automated backup validation to ensure we can always meet them

🤝 Service Features

We design, build and support (operate as an option) your Rubrik environment on your behalf — from initial architecture through day-to-day operations and crisis response — so your teams focus on the business, not the backup infrastructure.

• Architecture & deployment — we design your backup infrastructure (on-premises appliances, hybrid cloud targets, SLA policies, retention tiers) aligned to your workload criticality, RPO/RTO requirements and compliance obligations.
• Policy management — we configure and maintain SLA Domain policies across all workloads, ensuring every new system is automatically discovered and protected without manual intervention.
• Continuous monitoring — we monitor backup job health, anomaly detection alerts, capacity trends and compliance posture 24/7, proactively resolving issues before they impact your recovery capability.
• Cyber recovery support — in the event of a ransomware attack or disaster, our team leads the end-to-end recovery process — from threat hunting and clean snapshot identification to orchestrated workload restoration — minimizing your downtime and data loss exposure.
• Compliance & reporting — we provide regular reports on backup coverage, encryption posture, SLA adherence and retention compliance to support your audit, regulatory and cyber insurance requirements.
• Recovery fire-drills — we conduct scheduled, documented recovery tests against your defined RTO targets, providing evidence of recoverability for board, auditors and insurers.